Privacy Policy

Privacy Policy

Last Updated: January 2, 2026

Frontlines Tech (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting services, visit our website, or interact with us.

Information We Collect

We receive information about you when you use our website, contact us via email, and use our services. We may collect the following information from you:

Personal & Account Information

  • Name
  • Email address
  • Phone number
  • Mailing/Billing address
  • Account login credentials
  • Hosting account details
  • Support tickets and communications
  • Domain registration and renewal information

Automatically Collected Information

When you use our website and services, we may automatically collect:

  • IP Address
  • Device Information
  • Browser type and version
  • Access times and pages viewed
  • Server logs
  • Server usage

Payment Data

We may collect payment-related data from you to process orders you submit. All payment data is handled and stored by third-party processors, Paypal and Stripe. Please review their privacy policies.

Social Media and Third-Party Login Services

We may allow you to create an account and log in to our services using third-party authentication providers, such as Google. When you use a third-party login service, we may receive certain information from that provider, which can include your name, your email address, and your profile picture. We use this information to log you into your account, create and manage your account, and provide services to you. We do not control how these third-party login services use your data. We recommend reviewing their privacy policies for more information on how they collect and use your data.

Domain Registrations

Domain registrations may require us to collect and share your contact details with domain registries. Some registration data may be publically available via WHOIS unless privacy protections services are enabled.

How We Use Your Information

We may use data about you in the following ways:

  • To create and manage users accounts
  • To process orders, renewals, payments, and invoices
  • To provide you with hosting and domain registration services.
  • To register and manage domains through eNom.
  • To provide technical support and response to inquiries
  • To improve our services, security, and user experience
  • To send you marketing communications
  • To comply with legal and regulatory requirements

How We Share Your Information

We do not sell your personal data to third parties for advertisting or marketing purposes. We may share your personal data with trusted third parties as necessary to provide our services, including:

  • Amazon Web Services (AWS): Infrastructure, data storage, and server hosting.
  • Plesk: Web hosting control panel and server management.
  • WHMCS: Billing, client management, and support system.
  • eNom: Domain name registration and WHOIS management.
  • Stripe/Paypal: Secure payment processing.
  • CloudFlare: Content Delivery Network (CDN).

We may disclose information if required to do so by law, regulation, court order, or governmental request.

Domain registrations require your details to be shared with the relevant registry. Unless you purchase ID Protection/WHOIS Privacy, this information may be publicly searchable.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain data after account closure to meet legal, accounting, and contractual obligations, and resolve disuptes and enforce agreements.

Data Security

We implement industry-standard security protocols to protect your data:

  • Encryption: Use of SSL/TLS encryption for all data in transit.
  • Infrastructure: Our servers are housed in AWS data centers with 24/7 physical security.
  • Access Control: Strict internal policies ensure only authorized personnel can access server environments.
  • Backups: Regular backups are performed to ensure data redundancy.

Despite our measures, no method of transmission or storage is 100% secure and we cannot gurantee absolute security.

Your Privacy Rights

US Residents

Depending on your location, you may have the right to request access to personal data we hold about you, request correction or deletion of your data, or opt out of marketing communications.

To exercise these rights, please contact us at info@frontlinestech.com.

Account Management

You may review or update your personal information anytime by logging in to your account or contacting us.

Our website or services may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to read their policies.

Change to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Continued use of our services after these changes means that you have accepted the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us by email at info@frontlinestech.com.